My Passes
Memberships
Experiences
Offers
FAQ
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My Passes
Memberships
Experiences
Offers
FAQ
Log In
FAQ
General
What is the Kiwi Membership Program?
How do I purchase memberships for friends and family?
What will I have access to as a Kiwi Member?
Where can I find the full terms and conditions of the program?
Customer Enquiries
Post Purchase or Acceptance
How do I access my Pass(es) after I’ve purchased or accepted online?
How do I add the Kiwi Membership Experience to my home screen?
How do I download my Kiwi Membership Wallet Pass to my mobile device?
How will NZRL communicate important information to members regarding benefits?
Can I gift my Passes to friends and family?
What happens to a Pass after I have accessed the relevant benefit(s)?
Once processed, how will the payment appear on my Credit Card Statement?
How do I update my personal details?
Experiences and Offers
What are Kiwi Membership Experiences and Offers?
Why is it important to read the details of any Experience or Offer before accepting?